At Sofia Sheets, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, and how you can manage your data.
1. Information We Collect
We may collect the following types of information:
- Name, address, and contact details for order delivery.
- Payment method information (note: we only accept Cash on Delivery, so no credit card details are stored).
- Communication preferences and inquiries submitted through email or our website.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Respond to inquiries or provide customer support.
- Improve our products, services, and website experience.
3. Information Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers solely to facilitate order delivery.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
5. Your Privacy Choices
You have the right to:
- Access your information: Request details of the information we hold about you.
- Opt-out of communications: If you do not wish to receive marketing emails or communications, please contact us at [email protected]. We will promptly remove you from our mailing list.
- Correct your information: Request corrections to any inaccurate or incomplete data.
6. Cookies
Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, but some features of our site may not function properly without them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
8. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: [email protected]